RULES FOR
YOUR STAY

– There’s no reception service

– We always ask for time of arrival in order to welcome our guests personally. If there shouldn’t be anyone in at the time of arrival, the manager will give instructions to step in

– On your arrival, an identity document will be requested for police checking

– According to art. 13 of D.L. 30.06.2003 n. 196, all personal data of our customers will be processed both manually and by computer in order to carry out tax obligations (drawing invoices, recording data and so on)

– Room choice is up to b&b management

– Guests may occupy the room from h14:00 of day of arrival until h11:00 of day of departure

– The cleaning up will be done from 09:00 am to 14:00 pm so rooms won’t be at guests disposal during these hours; if rooms are occupied, the cleaning up will be done the following day

– If guests arrive before h14:00 they may leave their luggage in custody; if room is ready, i.e. cleaned up and free from other people, it may be assigned before h14:00

-our b&b has a special attention form environmental issues so we invite all our guests to take part in in our environmental policy saving water and reducing energy consumption(i.e. turning off lights, air conditioners, tv sets when not in the room)

– bed and bath linings will be changed every 4 days or after 3 nights

– according to Italian laws, smoking in public areas and in all rooms is not allowed

– it is not allowed to prepare meals in the rooms and to use machines and equipment for washing, ironing and heating, except for electric shavers and battery chargers

– minibars in the room are intended only for goods provided by the management; it can’t be used to store goods coming from outside. Improper use may cause damages and lead to health hazards. In case of damages to the minibar, guests will be charged with a penalty on the room account

– guests are expected to well behave without causing any disturb to other people

– adults are responsible for the behavior of their children

– pets are not allowed

– it’s not allowed to enter personnel reserved area

– cooking is not allowed except for special needs and with permission of the management

– any damage caused to the b&b or to the rooms and its contents and/or loss or damage to the keys will lead to a penalty based on the amount of the damage itself and charged on the room account

– the management declines any responsibility in case of robbery or damage to objects left unattended in the rooms

– for any problem or complaint please contact our staff promptly in order for us to give you the best possible service

Via Santa Maria di Costantinopoli 30
80128 Napoli (NA), Italia

Info and reservations
T: +39 08119724110

M: +39 3298386679

info@lasmorfiabnb.com

   

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